Privacy Policy of BrightCore Media
Effective Date: 23.05.2025
Company Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@brightcoremedia.com
1. Introduction
BrightCore Media respects your privacy and is committed to protecting the personal data that you share with us. This Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of your data by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all visitors, clients, and users of our services and website (https://brightcoremedia.com). By accessing or using our website, you agree to the terms set out in this Privacy Policy.
We recommend that you read this policy carefully to understand how we handle your data and your rights regarding such information.
2. Data We Collect
We collect various types of personal and technical data, either directly from you or automatically through your use of our website.
2.1. Personal Identification Data: includes your name, business name, email address, phone number, and job title — typically provided when filling out contact forms, booking a consultation, or communicating via email.
2.2. Transactional Data: information related to your service purchases, such as payment confirmations, project scopes, and invoice records.
2.3. Technical Data: IP addresses, browser types and versions, time zones, operating systems, referring URLs, clickstream data — collected through cookies and analytics tools (e.g., Google Analytics).
2.4. Communication Content: any information you submit via contact forms, emails, or client portals, including support requests or service inquiries.
2.5. Cookies and Tracking Data: small data files stored on your device to track site usage and enable certain functionalities. See Section 9 for more information.
3. Purpose and Legal Basis for Processing
We process your data based on one or more of the following legal grounds: (i) the performance of a contract; (ii) compliance with legal obligations; (iii) our legitimate business interests; or (iv) your explicit consent.
3.1. Service Fulfillment: to deliver requested services, respond to inquiries, and provide ongoing support.
3.2. Business Administration: To manage billing, payments, internal audits, and customer records.
3.3. Analytics and Performance Optimization: to monitor website performance, analyze trends, and improve user experience.
3.4. Legal Compliance: to comply with applicable regulations, such as tax or financial reporting.
3.5. Marketing Communications: to inform you about relevant updates, services, or promotions. Marketing emails are only sent with your consent, and you can opt out at any time.
4. Data Sharing and Disclosure
We do not sell, lease, or exchange your data for commercial purposes. We may, however, share your information under the following circumstances:
4.1. With trusted third-party service providers (e.g., web hosting, email platforms, analytics tools, and payment processors), who are contractually obligated to maintain confidentiality and security standards.
4.2. When legally required, such as in response to court orders, subpoenas, or regulatory inquiries.
4.3. In business restructuring, mergers, or asset sales, your data may be transferred to a successor organization with comparable privacy commitments.
5. Data Transfers Outside the UK
Suppose your data is transferred to countries outside the United Kingdom. In that case, we will ensure adequate protection through legally compliant mechanisms such as Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs).
We conduct assessments to ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
6. Data Security
We have implemented appropriate technical and organizational measures to secure your data from unauthorized access, alteration, disclosure, or destruction.
These measures include encrypted connections (SSL), firewall protection, restricted access controls, and regular security audits.
However, no online transmission or storage system is completely secure. Users are responsible for maintaining the security of their own devices and access credentials.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
When data is no longer needed, we securely delete or anonymize it by industry standards.
Retention periods may vary depending on the nature of the service and our contractual or legal obligations.
8. Your Rights
You have the following rights under the UK GDPR, which you may exercise by contacting us at info@brightcoremedia.com:
8.1. Right of Access – to request confirmation and copies of personal data we hold about you.
8.2. Right to Rectification – to correct inaccuracies in your data.
8.3. Right to Erasure – to request deletion of your data when legally applicable.
8.4. Right to Restrict Processing – to limit how we use your data.
8.5. Right to Object – to object to processing based on legitimate interests or direct marketing.
8.6. Right to Data Portability – to receive your data in a structured, commonly used, and machine-readable format.
8.7. Right to Lodge a Complaint – with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
We may require proof of identity before fulfilling your request, and aim to respond within 30 days.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track site usage, and support website functionality.
You can control cookie preferences through your browser settings. Disabling cookies may impact certain features or the performance of the site.
10. Third-Party Websites
Our website may contain links to third-party websites and platforms. We are not responsible for their privacy practices or content.
We recommend that you review the privacy policies of any external sites you visit.
11. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal requirements or our business practices.
The latest version will always be posted on this page. Continued use of our services constitutes acceptance of any modifications.
12. Contact Information
If you have questions about this Privacy Policy or your data, please contact us at: BrightCore Media
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website: https://brightcoremedia.com
Email: info@brightcoremedia.com